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Services

Everything between your factory and your profit.

Eight connected services that cover the full life of an online fashion business — run by one team, reported as one P&L.

01

Marketplace Operations

Day-to-day account running, done with discipline.

We run the daily machinery of your marketplace accounts — orders, returns, claims, inventory sync and account health — so your team can get back to making garments.

What changes

  • Fewer cancellations, late dispatches and policy warnings
  • Returns and claims raised on time, not forgotten
  • One accountable team instead of scattered logins

What we deliver

  • Daily order, dispatch and SLA monitoring
  • Return-to-origin and customer-return tracking
  • Claims, disputes and reimbursement follow-ups
  • Inventory and size-set sync across channels
  • Account health and performance-metric watch
02

Catalog Optimisation

Listings that get found, trusted and kept.

Apparel lives or dies on the listing. We structure titles, attributes, size charts and imagery guidance so the right shopper finds the right fit — and keeps it.

What changes

  • Better discoverability in category search and filters
  • Size-related returns addressed at the source
  • Consistent catalogue quality across every SKU

What we deliver

  • Title, keyword and attribute structuring per marketplace
  • Size chart standardisation and fit-note guidance
  • Image and swatch checklists for your shoot team
  • Variation and colour-family mapping
  • Bulk listing templates and error resolution
03

Pricing & Advertising

Every rupee of spend tied to margin, not vanity.

We price from the bottom up — cost, commission, shipping, returns, ads — and run advertising against contribution margin, so growth never quietly eats your profit.

What changes

  • Selling prices that protect margin after every fee
  • Ad spend judged by profit, not just ROAS
  • Clear rules for discounts and sale events

What we deliver

  • SKU-level cost and fee waterfall models
  • Floor-price and discount guardrails
  • Sponsored-ads planning, bidding and pruning
  • Sale-event readiness and post-event review
  • Competitor price-position monitoring
04

Settlement Reconciliation

Know that every order was paid correctly.

Marketplace settlements bundle commissions, fees, penalties, returns and tax deductions into a single number. We unbundle it, match it to orders and chase what is missing.

What changes

  • Visibility of short payments and wrong deductions
  • A documented trail for every claim raised
  • Cash-flow you can actually forecast

What we deliver

  • Order-to-settlement matching
  • Commission, fee and penalty verification
  • Return and reverse-logistics charge checks
  • Tax-deduction statements matched to payouts
  • Discrepancy log with claim status
05

P&L Reporting

Profit by marketplace, by style, by month.

Revenue is a vanity number until you see what is left. We build a monthly P&L by channel and style, so you know which products deserve more stock and which deserve an exit.

What changes

  • Contribution margin by SKU, style and channel
  • Early warning on loss-making products
  • A monthly review rhythm founders can act on

What we deliver

  • Monthly channel-wise P&L statement
  • SKU and style profitability ranking
  • Return-rate and ad-cost overlays
  • Inventory ageing and liquidation flags
  • Founder review call with clear decisions
06

Licensing & Brand Registration

The paperwork that unlocks the shelf.

Category approvals, brand registration and trademark groundwork decide what you can sell and how well you can protect it. We prepare, coordinate and track it end to end.

What changes

  • Faster category and brand approvals
  • Stronger protection against listing hijacks
  • A single checklist for every document required

What we deliver

  • Marketplace brand-registry applications
  • Category and sub-category approval support
  • Trademark filing coordination with your attorney
  • Brand authorisation and invoice documentation
  • Document vault and renewal reminders

Trademark filings are made through your registered attorney or agent. We prepare documents, coordinate and track progress.

07

Channel & Category Expansion

Grow into new marketplaces without losing control.

When the core channel is healthy, we plan the next one — new marketplaces, new categories or new regions — with a launch plan, inventory plan and a margin check before you commit.

What changes

  • Expansion decisions backed by unit economics
  • Launches that do not starve the core channel
  • Repeatable playbooks for every new channel

What we deliver

  • Channel-fit and margin feasibility review
  • New marketplace onboarding and setup
  • Launch catalogue and pricing plan
  • Warehouse and fulfilment model options
  • 90-day post-launch performance review
08

GST & Compliance Support

Clean books for marketplace sellers.

Selling across states and platforms creates GST, TCS and invoicing complexity. We organise the data and work alongside your chartered accountant so filings reflect what actually happened.

What changes

  • Marketplace sales data ready for your accountant
  • TCS credits identified and matched
  • Fewer surprises at filing time

What we deliver

  • GST registration and additional place-of-business support
  • Marketplace sales and returns summaries for filing
  • TCS statement matching against settlements
  • Invoice and credit-note hygiene checks
  • Coordination with your appointed chartered accountant

GoCommerz is not a chartered accountancy or law firm. Statutory filings, audits and tax advice remain with your appointed professionals; we prepare and reconcile the marketplace data they need.

Ways to work together

Start focused. Grow into partnership.

Every engagement is scoped after the growth audit, so you only pay for what moves your numbers. Pricing is shared once we understand your catalogue and channels.

  • One service

    Focused

    Pick the single problem that hurts most — reconciliation, catalogue clean-up, ads — and we solve it properly.

    • Clear scope and deliverables
    • Ideal first engagement
    • Expand when you are ready
  • Core operations

    Managed

    We run day-to-day operations, catalogue, pricing and ads on your core marketplaces, with monthly reporting.

    • Dedicated account team
    • Weekly operating rhythm
    • Monthly P&L review
  • Full online P&L

    Partner

    All eight services across every channel you sell on, plus expansion planning and founder-level reviews.

    • Multi-channel ownership
    • Expansion roadmap
    • Quarterly strategy reviews

Free growth audit

Not sure where to start? Start with the audit.

Start with a free growth audit. We review your catalogue, pricing, settlements and ads, then show you — plainly — where money is leaking and what we would fix first.